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Your Long-Distance Move Made Easy: An Interview with Tom Ferree of Ferree Moving

By Tom Ferree

Tell us a little bit about your company and the services you offer.

We are a third generation moving company that primarily service northwest Indiana and the south suburbs of Chicago, We have been an agent for North American Van Lines for the last 58 years. Our pri We recently purchased a 20,000 sq ft,temperature controlled warehouse in Schererville, In.

Can you walk through a quick timeline for a long-distance move from the estimate to the final move?

We offer no obligations estimates with 3 full time estimators. First step is to take the inquiry over the phone and set up an estimate. Then we physically see each move and offer advice, options and then a binding estimate that we email to them right there. If we get the move our in house sales coordinator gives it special attention going over their schedule and fitting it into North America's system with the desirable dates.

If you were moving, what would you look for in a potential moving company?

Reviews on the internet. Ask friends who have moved. Better Business Bureau. Also a national brand that has a wide system to offer great service.

How accurate are the estimates for long-distance moves? What is guaranteed pricing?

Industry standard is 15% accuracy.A guaranteed price will not go up or down and seems to be the way you would go to make sure it stays in your budget.

What type of insurance/guarantee do customers have that all of their belongings will arrive at their new home in the same condition as before?

An inventory is taken before the items are put in the truck. It gives the condition of the goods before they are transported. If the condition is different, a claim is opened. We have a 92% claim free move ratio.

Do you have any advice to help people make their move as easy as possible?

Pack all the items in safe moving cartons and mark each carton with the contents of ea box. Have all the packing done before the truck arrives on move day.

What's the best way for people to contact you and your company?

Our telephone number is 800-831-7683, email us at or through our website at

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